Many of you may not be aware, but a few months ago we launched a 'Car Part Finder' service on our website. If somebody comes to our website now and we don't have the part they are looking for, they can simply fill out a 'Car Part Finder' form. Their request is then posted on an online forum, which is accessed each day by a host of our colleagues in the auto trade - car dismantlers, main dealers, engine specialists, gearbox specialists, bodyshops, other specialists (you get the picture...) from around Ireland. If they have your requested part, then they simply reply directly to you, by email or phone, and quote you for the part. If you get sorted out with your part, you can simply deactivate your part request from the forum. Part requests are only stored on the forum for seven days anyway and then they are deleted.
We started it as a trial some months back to cope with the amount of part request e-mails we were receiving and it has really taken off. We have managed to hook people up with all sorts of parts that we dont sell ourselves, from engines to gearboxes to seats. And the feedback from customers tells us that they are getting some good bargains. So our motto for the future is: "if MicksGarage doesn't have your part, we'll try and find it for you". http://www.micksgarage.ie/Carpartfinder.aspx